# VPN Connection Setup
Connect to the company VPN for secure remote access.
## What is VPN?
A Virtual Private Network (VPN) creates a secure connection between your device and the company network.
## Windows Setup
### Step 1: Download VPN Client
Download the VPN client from the IT portal
### Step 2: Install and Configure
1. Run the installer as administrator
2. Enter your company credentials
3. Select the nearest server location
### Step 3: Connect
Click "Connect" and enter your username and password
## Mac Setup
### Step 1: Download VPN App
Download the VPN application from the App Store or IT portal
### Step 2: Configuration
1. Launch the app
2. Enter server details provided by IT
3. Add your login credentials
## Troubleshooting
- Check your internet connection
- Try different server locations
- Restart your device if connection fails
- Contact IT for credential verification
KB0005 VPN Connection Guide
IT Support
97 views
Was this article helpful?
Let us know if you found this information useful.
Article Information
KB Number:
KB0005
KB0005
Category:
IT Support
IT Support
Tags:
{ v p n , r e m o t e , c o n n e c t i o n , s e c u r i t y , n e t w o r k }
{ v p n , r e m o t e , c o n n e c t i o n , s e c u r i t y , n e t w o r k }
Views:
97
97
Created:
July 18, 2025
July 18, 2025
Last Updated:
March 03, 2026
March 03, 2026