Enterprise AI Support That Thinks Like Your Best Agent

ResolvedIQ revolutionizes IT support with intelligent ticket routing, asset-aware responses, and AI-powered insights that deliver enterprise-grade service at scale.

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90%

AI Classification Accuracy

5

Specialized Departments

15+

Smart Placeholders

4

Response Generation Methods

Powerful Features That Drive Results

Everything you need to deliver world-class IT support

AI-Powered Intelligence

Advanced AI automatically categorizes tickets, routes to appropriate departments, and generates intelligent responses with 90%+ accuracy.

  • Sentiment analysis
  • Priority escalation
  • Auto-resolution detection
Smart Department Routing

Intelligent ticket routing to specialized departments (IT, HR, Finance, Facilities, Creative) with SLA tracking and performance metrics.

  • Department-specific SLAs
  • Automated assignment
  • Performance dashboards
Asset-Aware Support

Device-specific troubleshooting with complete employee asset context. Automatic OS-specific instructions and software license tracking.

  • Device specifications
  • Software licenses
  • Network information
Advanced Knowledge Base

Comprehensive knowledge management with AI-powered content gap analysis, article recommendations, and public access interface.

  • Content gap analysis
  • Search analytics
  • Article performance
Professional Analytics

Real-time performance dashboards, SLA compliance reporting, and comprehensive business intelligence for data-driven decisions.

  • SLA compliance tracking
  • Department performance
  • Asset utilization
Professional Workflows

Branded email notifications, automated escalation workflows, and complete audit trails for enterprise-grade ticket management.

  • Branded communications
  • Automated workflows
  • Complete audit trails

Built for Every Role in Your Organization

See how ResolvedIQ transforms support for every stakeholder

For IT Managers

  • Real-time SLA monitoring
  • Performance dashboards
  • Asset utilization insights
  • Automated reporting
  • Compliance tracking

For Support Teams

  • AI-generated responses
  • Asset-aware troubleshooting
  • Template management
  • Knowledge base integration
  • Department queues

For Employees

  • Self-service knowledge base
  • Voice-to-text ticket entry
  • Email autocomplete
  • Real-time ticket tracking
  • Mobile-friendly interface

For Leadership

  • ROI analytics
  • Cost reduction metrics
  • Satisfaction tracking
  • Efficiency insights
  • Strategic reporting

Why Organizations Choose ResolvedIQ

Reduce Resolution Time by 70%

AI-powered routing and asset-aware responses eliminate back-and-forth, getting issues resolved faster.

Cut Support Costs by 50%

Automated responses and self-service capabilities reduce manual intervention and support overhead.

Boost Employee Satisfaction

Professional, personalized support experiences that make employees feel valued and supported.

Enterprise-Grade Security

Complete audit trails, role-based access, and secure data handling for compliance and governance.

ResolvedIQ Dashboard

Experience ResolvedIQ Live

See our enterprise AI support platform in action with full admin access

Admin Demo Access

Username: help@demo
Password: demo
Access Admin Dashboard Submit Test Ticket

What you can explore:

  • AI ticket routing & responses
  • Department management
  • Asset-aware troubleshooting
  • Knowledge base management
  • Analytics & reporting
  • Professional workflows

Ready to Transform Your IT Support?

Join organizations that have revolutionized their support operations with ResolvedIQ's AI-powered platform.

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No registration required • Full admin access • Explore all features