# Mobile Email Setup Guide
Configure your work email on your mobile device.
## iPhone/iPad Setup
### Step 1: Open Settings
Go to Settings > Mail > Accounts > Add Account
### Step 2: Choose Exchange
Select "Microsoft Exchange" as your account type
### Step 3: Enter Details
- Email: your.email@company.com
- Server: mail.company.com
- Domain: company
- Username: your.email@company.com
- Password: your password
## Android Setup
### Step 1: Open Email App
Open your email app and tap "Add Account"
### Step 2: Select Exchange
Choose "Microsoft Exchange ActiveSync"
### Step 3: Configure Settings
- Email address: your.email@company.com
- Server: mail.company.com
- Domain: company
- Username: your.email@company.com
- Password: your password
## Common Issues
- Check your internet connection
- Verify server settings with IT
- Ensure your password is correct
KB0004 Email Setup on Mobile Devices
Email & Communication
110 views
Was this article helpful?
Let us know if you found this information useful.
Article Information
KB Number:
KB0004
KB0004
Category:
Email & Communication
Email & Communication
Tags:
{ e m a i l , m o b i l e , s e t u p , i p h o n e , a n d r o i d , e x c h a n g e }
{ e m a i l , m o b i l e , s e t u p , i p h o n e , a n d r o i d , e x c h a n g e }
Views:
110
110
Created:
July 18, 2025
July 18, 2025
Last Updated:
March 03, 2026
March 03, 2026