KB0003 Setting Up Two-Factor Authentication

Security 10 views
# Two-Factor Authentication Setup

Secure your account with two-factor authentication (2FA).

## Why Use 2FA?
- Adds an extra layer of security
- Protects against password theft
- Required for accessing sensitive systems

## Setup Process

### Step 1: Enable 2FA
1. Go to Account Settings
2. Click "Security"
3. Enable "Two-Factor Authentication"

### Step 2: Configure Your Device
1. Download an authenticator app (Google Authenticator, Authy)
2. Scan the QR code displayed
3. Enter the 6-digit code from your app

### Step 3: Save Recovery Codes
- Download and safely store your recovery codes
- Use these if you lose access to your authenticator device

## Troubleshooting
- If codes don't work, check your device's time settings
- Contact IT if you lose access to your authenticator
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Article Information
KB Number:
KB0003
Category:
Security
Tags:
{ 2 f a , s e c u r i t y , a u t h e n t i c a t i o n , a c c o u n t , s e t u p }
Views:
10
Created:
July 18, 2025
Last Updated:
September 11, 2025
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